Considering how the information technology (IT) sector dominates global headlines and gets investors all excited, you’d think the public would have a better understanding of the nitty-gritty of it by now. Software engineer Ken Chee Beng Kean discovered just the opposite.
According to 20something Chee Beng Kean, “There’s a void in the market in terms of computer knowledge. The usual practice for it services companies is just reselling computer products, and computer servicing. That’s it. End users have absolutely no idea what’s going on with their computers, or why their computers are faulty and in need of servicing. To them, as long as it works, it serves its purpose. I think that’s the wrong mindset to have in this fast-paced, technologically advanced world we live in.”
